Privacy Policy — RapidSol (Rapid IT Solution)

RapidSol (Rapid IT Solution) — Last updated: 10 November 2026

RapidSol ("we", "us", "our") is a web design and digital services agency based in Sialkot, Pakistan. This policy explains what information we collect when you communicate with us — including through WhatsApp — and how we use it.

Information we collect

• Contact details: your name, business name, and phone number.
• Messages: the content of messages you send us, and messages we send you, through WhatsApp, email, or our website.
• Business information: publicly available details about your business (such as business name and trade category) that we use to personalise our outreach.

How we use your information

• To introduce our services and respond to your enquiries.
• To prepare quotations, demos, and project proposals you ask for.
• To provide, support, and invoice for services you purchase from us.
• To send one follow-up message if you do not reply to our first message.

Opting out

You can stop receiving WhatsApp messages from us at any time by replying STOP to any of our messages. We will remove your number from our outreach list and will not message you again for marketing purposes.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We use Meta's WhatsApp Business Platform to send and receive messages; messages are processed by Meta in accordance with Meta's own privacy policy. We may share information only when required by law.

Data retention

We keep conversation records for as long as needed to provide our services and maintain business records. If you ask us to delete your information, we will do so unless we are legally required to keep it.

Your rights

You may ask us at any time what information we hold about you, and request its correction or deletion, by contacting us using the details below.

Contact us

Rapid IT Solution (RapidSol)
Office # 14, City Square, Khadim Ali Road, Sialkot, Punjab, Pakistan
Email: info@rapidsol.net
Phone / WhatsApp: +92 331 6635404
Website: https://rapidsol.net